Shipping policy
Shipping Policy
Last updated: July 2026
At XORLEY, we are committed to delivering your orders as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment has been confirmed.
Please note that personalized and Print-on-Demand products may require additional production time before shipping.
Shipping Time
Estimated delivery times vary depending on your location:
- United States: 5–10 business days
- Canada: 7–12 business days
- Europe: 7–15 business days
- International: 10–20 business days
Delivery times are estimates and may vary due to customs, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on your location, shipping method, and the products in your order.
From time to time, we may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number (when available), allowing you to monitor your shipment.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your purchase.
XORLEY is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Customs and Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's authorities.
These charges are the responsibility of the customer.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team through the contact information available on our website